Shipping Policy

At ECJBikes, we aim to get your order to you quickly, safely, and with no hassle. Below you’ll find everything you need to know about our delivery process.

📦 Order Processing

Orders are typically processed within 2 working day
Orders placed after 2pm or on weekends will be processed the next working day
You’ll receive a confirmation email once your order has been dispatched

🚚 UK Delivery Options

Standard Delivery £2.99 (2–4 working days)

Express Delivery £3.99 (1–2 working days)

📍 Delivery Information

All orders are sent using trusted courier services
Tracking information will be provided once your order is dispatched

⚠️ Important Notes

Delivery times are estimates and may vary during busy periods
Please ensure your shipping details are correct at checkout to avoid delays
If no one is available to receive your order, the courier may leave it in a safe place or attempt redelivery

📬 Missing or Delayed Orders

If your order hasn’t arrived within the expected timeframe, please contact us and we’ll look into it for you as quickly as possible.

💬 Need Help?

If you have any questions about shipping or delivery, feel free to get in touch—we’re always happy to help.

Fast dispatch. Reliable delivery. Built for riders.